How did Jiggle deliver increased quality and significant efficiencies compared to traditional agency delivery models?
Horizon Care provides care and support for people with complex needs across the UK. Recruiting for care positions remains challenging, and Horizon Care sought an experienced partner to help them deliver bulk recruitment across all of its sites.
Jiggle worked with Horizon Care to fully understand its aims as a business and assess what staffing would be needed to achieve this. Taking a partnership approach, Jiggle planned and delivered a comprehensive recruitment service, tailored to Horizon Care’s distinct requirements. This included a marketing campaign and recruitment event schedule to attract potential talent, as well as a dedicated Local Account Expert providing an experienced single point of contact throughout the process. Jiggle took care of all screening, interviewing and shortlisting to ensure safe recruitment compliance and that the best possible candidates were placed in post. Jiggle was also integral to the onboarding process, making it smooth and hassle free for both Horizon Care and its new employees.
Horizon Care’s goal was to welcome 250 new employees in 2022, but with the help of Jiggle 311 people joined the team that year.
Jiggle also supported them with intelligent workforce planning, which supports business continuity whilst also preventing overbooking of temporary shift cover, and means agency time is used efficiently.
Horizon Care saved, on average, almost 50% versus a traditional agency model, by embedding Jiggle into its organisational approach. Rather than individual roles being recruited for on a commission basis, by working in partnership as an extension of Horizon Care’s in-house team ROI was increased over time and the quality of candidates was higher. Jiggle can flex according to the needs of the client, making it more cost effective than increasing the size of the HR team whilst still being responsive to the demands of the organisation and the sector.
“With some fine-tuning, we aligned our process with the needs and a values of the hiring managers at Horizon Care. Led by our Recruitment and Accounts experts Horizon Care we were able to recruit new to care roles as well as top tier talent in niche roles”.
Sue Bruce, Head of Operations, Jiggle
“Jiggle really embedded themselves into Horizon Care’s team and culture, which meant that we were able to identify strong candidates, run efficient recruitment processes, keep communication high and significantly reduce our time to hire as well as support strong staff retention. I would highly recommend the Jiggle to any business looking to grow their team quickly and efficiently”.
Jamie Rankin, Managing Director, Horizon Care
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